The Starfire Guarantee
This guarantee covers materials and craftsmanship only. All of our swords
are guaranteed against normal wear and tear.
It is not considered "normal wear and tear" to strike rocks,
trees, cars, or people. Changing the metal structure in any way, sharpening
the
blade, or the excessive use of force, will void the guarantee. Using the
blade with
an incompatible blade will also render the guarantee void. Please look
at our compatability list to determine blades that are safe to use together.
If your sword should break during normal use, please return it to the
Forge with a copy of your sales receipt for repair or replacement
at our option. Please make sure that your return address and contact
phone number are included with your receipt inside the
package!
Repairs or replacements cannot be handled at any location other than the Forge. Please, do not bring broken blades to Faires for repair.
Please note that the cost of shipping the blades to the Forge for repair is the responsibility of the customer. Due to the skyrocketing costs of shipping services, we strongly recommend using insured US mail to send blades to us for repair. Please, be sure that the blade is safely and securely packaged!
Bluing, etching, or engraving does not void the guarantee, however, we cannot be responsible for replacing or preserving any artwork should your blade need repair or replacement. Likewise, any custom hilt wraps or treatments cannot be replaced. The original suede, copper wire, and cotton underwrap are considered to be consumable items, and are not, therefore covered by our guarantee.
Our leather products are guaranteed against
defects in materials and craftsmanship only.
This is a confirmation of our long standing policy, and not a revision
to it.
Please send all repairs to:
Starfire Swords Limited
74 Railroad Ave.
Spencer, NY 14883-9543
Important Notice
Starfire Swords, Ltd. produces blades for costume, decoration, and staged combat. These blades are created without edges or points. If you or anyone else gets hurt, you are misusing our product. Starfire endorses the safety standards set by the Society of American Fight Directors.
Starfire Swords, Ltd.